Because the ISO9000 standard requires companies to carry out long-lasting standardization and standardized management, and because the quality system certification passed, the company name post personnel do not have enough time to develop a good habit of working in accordance with the standard, so that the quality of its implementation of the quality of documents is poor , often in some parts of the product manufacturing process can not be produced according to the standard, so that the product fails to meet the quality standards or the work can not meet the requirements of the quality assurance system. Therefore, business leaders must conscientiously implement the implementation of quality system certification standards, and ensure the effectiveness of the quality assurance system in terms of resources, organization, and other aspects. Quality system certification is a systematic project involving a large amount of investment in human, material and financial resources, and it takes a long time to continue. If it is only in form, it will not only result in a lot of waste of resources, but will also cause confusion in the overall quality of work. Therefore, how to effectively implement quality system certification standards, strengthen quality control, and ensure the effectiveness of the quality system is more important than passing quality system certification.
In order to ensure the effectiveness of the quality system operation, quality control can be implemented in the following three aspects depending on the timing and object of the company's production process: First, it is controlled in advance. It refers to the control before the start of production and business activities of the company. The contents include the preparation of the inspection resources (such as production equipment and raw materials) and the prediction of their utilization effects. In order to ensure the normal operation of quality control, quality management personnel must check the quality of various aspects of the company's resources before the start of production and business activities, and make relevant records and records to determine whether the quality of these resources has been qualified, after processing conversion. Whether the results obtained meet the needs is an important element of advance control. If so, business activities will continue as originally scheduled; otherwise, corresponding issues must be dealt with promptly. The second is on-site control, also known as process control. It means that quality management personnel will guide and supervise the quality of people and things in the production process after the company's production process begins. If only the quality manual is issued, the quality program file is issued, and the necessary personnel are equipped, but the actual work situation is not checked, it is difficult to ensure the implementation of the quality policy and the effective implementation of the objectives. Through on-site inspections, quality management personnel can promptly detect deviations from quality requirements in the production process, so that the quality risks are eliminated in the bud and serious quality problems are avoided. The third is achievement control, also known as post-event control. Its main role is to provide lessons for future quality work by summarizing lessons learned in the past. Through quality analysis, the statistical data collected by the quality control system, such as the feedback quality information and the corresponding reports provided by the internal quality system audit, can be used to understand the level of product quality and the quality of work performed by each department, and to identify weak links in the quality work of the company. Provides basis for organizing quality management in the next production process and identifying key quality control points.
Third, take effective measures to continuously improve the quality system
It is the requirement of the ISO9000 standard and the long-term development of the company to continuously carry out quality system improvement. The company passed the quality system certification, indicating that the company's quality system basically meets the requirements of the selected quality assurance model. However, because many companies rushed to collect evidence in a relatively short period of time, a large number of system documents were also raided and completed, resulting in the document comprehensivist not understanding the standard deeply, and not closely relating to the actual situation of the company. Therefore, the certified quality system is still incomplete. On the other hand, the ISO 9000 standard is a basic requirement, and conforming to the standard quality system does not guarantee that the customer's requirements are completely satisfied. The customer's requirements are varied and constantly changing. From the perspective of meeting customer requirements and expectations, the quality system is also always imperfect. Therefore, in order to adapt to the ever-changing market environment and meet the changing expectations and demands of customers, it is necessary to continuously improve the quality system.
Continuous improvement is the requirement of the ISO9000 standard. Quality improvement is the basic idea of ​​the ISO9000 standard. In the ISO 9000 standard, there are not only specific guidelines for quality improvement. Among other standards, many guidelines and requirements for quality improvement have also been put forward.
Certification is not the ultimate goal. Based on certification, strengthening quality management, improving management level and product quality, and enhancing the competitiveness of enterprises in order to achieve greater development of enterprises is the ultimate goal of approval. The quality system is the guarantee for achieving the quality objectives and the quality policy. The quality objectives and the quality policy must reflect the customer's needs and the company's own interests. The company can only develop by satisfying the customer's needs. Because the customer's needs are constantly changing, the quality policy and quality objectives must also be improved in a timely manner so as to meet the needs of achieving the quality policy and quality objectives and promote the sustainable development of the company.
Continuous improvement of the quality system can take the following measures: First, analyze and unfold the quality evaluation process. When evaluating the quality system, it is necessary to ask some basic questions about each evaluated process. For example, is the process determined? Is the process procedure properly documented? Is the process fully developed and implemented in accordance with the requirements of the document? Is the process effective in providing the expected results? and many more. These issues should also be considered when establishing and implementing quality systems. In addition, some enterprise quality systems have problems that do not conform to reality. The reason is that during the certification process, only the coverage standards are emphasized, and the actual situation of the enterprise is not carefully analyzed. It is not clear how many production and management processes are determined in the end. Incomplete development, or the equivalent of all the evaluation process, does not closely follow the main process, resulting in the system file does not match the actual, difficult to implement and operate. Therefore, despite the quality system certification, it is necessary to further analyze various management and production processes, expand the large-scale process to small processes, further determine the content of process inputs and outputs, and determine the required resources and activities. Based on the analysis, only in-depth and detailed process analysis can produce practical and easy-to-use program files to improve the original quality system. The second is strict quality system internal audit and management review.
Internal quality audit and management review are effective means for the self-improvement and continuous improvement of the quality system. What needs to be emphasized is that management review is different from internal auditing and also different from various kinds of meetings. Instead, it needs to extensively collect necessary information and information, analyze customer needs, and carefully assess the suitability of quality policy and quality objectives; The operation of the quality system, the evaluation of the conformity of the quality system and the suitability of the target. In addition, the quality of the product must be evaluated by analyzing the quality of the product. Through the review to identify improvement needs, develop practical improvement measures. In short, from the point of view of quality system certification, obtaining a certificate is a stage of certification, and there will be regular supervision audits and renewal review. Judging from the objectives of the standard, passing certification is only the initial result of the standard. Therefore, certification is not the end point of quality management goals, but the starting point. Enterprises should base themselves on a new starting point, consolidate the results of quality system certification, adhere to the continuous improvement of the quality system, and constantly create a new situation in quality management.
In order to ensure the effectiveness of the quality system operation, quality control can be implemented in the following three aspects depending on the timing and object of the company's production process: First, it is controlled in advance. It refers to the control before the start of production and business activities of the company. The contents include the preparation of the inspection resources (such as production equipment and raw materials) and the prediction of their utilization effects. In order to ensure the normal operation of quality control, quality management personnel must check the quality of various aspects of the company's resources before the start of production and business activities, and make relevant records and records to determine whether the quality of these resources has been qualified, after processing conversion. Whether the results obtained meet the needs is an important element of advance control. If so, business activities will continue as originally scheduled; otherwise, corresponding issues must be dealt with promptly. The second is on-site control, also known as process control. It means that quality management personnel will guide and supervise the quality of people and things in the production process after the company's production process begins. If only the quality manual is issued, the quality program file is issued, and the necessary personnel are equipped, but the actual work situation is not checked, it is difficult to ensure the implementation of the quality policy and the effective implementation of the objectives. Through on-site inspections, quality management personnel can promptly detect deviations from quality requirements in the production process, so that the quality risks are eliminated in the bud and serious quality problems are avoided. The third is achievement control, also known as post-event control. Its main role is to provide lessons for future quality work by summarizing lessons learned in the past. Through quality analysis, the statistical data collected by the quality control system, such as the feedback quality information and the corresponding reports provided by the internal quality system audit, can be used to understand the level of product quality and the quality of work performed by each department, and to identify weak links in the quality work of the company. Provides basis for organizing quality management in the next production process and identifying key quality control points.
Third, take effective measures to continuously improve the quality system
It is the requirement of the ISO9000 standard and the long-term development of the company to continuously carry out quality system improvement. The company passed the quality system certification, indicating that the company's quality system basically meets the requirements of the selected quality assurance model. However, because many companies rushed to collect evidence in a relatively short period of time, a large number of system documents were also raided and completed, resulting in the document comprehensivist not understanding the standard deeply, and not closely relating to the actual situation of the company. Therefore, the certified quality system is still incomplete. On the other hand, the ISO 9000 standard is a basic requirement, and conforming to the standard quality system does not guarantee that the customer's requirements are completely satisfied. The customer's requirements are varied and constantly changing. From the perspective of meeting customer requirements and expectations, the quality system is also always imperfect. Therefore, in order to adapt to the ever-changing market environment and meet the changing expectations and demands of customers, it is necessary to continuously improve the quality system.
Continuous improvement is the requirement of the ISO9000 standard. Quality improvement is the basic idea of ​​the ISO9000 standard. In the ISO 9000 standard, there are not only specific guidelines for quality improvement. Among other standards, many guidelines and requirements for quality improvement have also been put forward.
Certification is not the ultimate goal. Based on certification, strengthening quality management, improving management level and product quality, and enhancing the competitiveness of enterprises in order to achieve greater development of enterprises is the ultimate goal of approval. The quality system is the guarantee for achieving the quality objectives and the quality policy. The quality objectives and the quality policy must reflect the customer's needs and the company's own interests. The company can only develop by satisfying the customer's needs. Because the customer's needs are constantly changing, the quality policy and quality objectives must also be improved in a timely manner so as to meet the needs of achieving the quality policy and quality objectives and promote the sustainable development of the company.
Continuous improvement of the quality system can take the following measures: First, analyze and unfold the quality evaluation process. When evaluating the quality system, it is necessary to ask some basic questions about each evaluated process. For example, is the process determined? Is the process procedure properly documented? Is the process fully developed and implemented in accordance with the requirements of the document? Is the process effective in providing the expected results? and many more. These issues should also be considered when establishing and implementing quality systems. In addition, some enterprise quality systems have problems that do not conform to reality. The reason is that during the certification process, only the coverage standards are emphasized, and the actual situation of the enterprise is not carefully analyzed. It is not clear how many production and management processes are determined in the end. Incomplete development, or the equivalent of all the evaluation process, does not closely follow the main process, resulting in the system file does not match the actual, difficult to implement and operate. Therefore, despite the quality system certification, it is necessary to further analyze various management and production processes, expand the large-scale process to small processes, further determine the content of process inputs and outputs, and determine the required resources and activities. Based on the analysis, only in-depth and detailed process analysis can produce practical and easy-to-use program files to improve the original quality system. The second is strict quality system internal audit and management review.
Internal quality audit and management review are effective means for the self-improvement and continuous improvement of the quality system. What needs to be emphasized is that management review is different from internal auditing and also different from various kinds of meetings. Instead, it needs to extensively collect necessary information and information, analyze customer needs, and carefully assess the suitability of quality policy and quality objectives; The operation of the quality system, the evaluation of the conformity of the quality system and the suitability of the target. In addition, the quality of the product must be evaluated by analyzing the quality of the product. Through the review to identify improvement needs, develop practical improvement measures. In short, from the point of view of quality system certification, obtaining a certificate is a stage of certification, and there will be regular supervision audits and renewal review. Judging from the objectives of the standard, passing certification is only the initial result of the standard. Therefore, certification is not the end point of quality management goals, but the starting point. Enterprises should base themselves on a new starting point, consolidate the results of quality system certification, adhere to the continuous improvement of the quality system, and constantly create a new situation in quality management.
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