You think that sales experts
So high performance
What is it?
" Unspoken rules " ?
NO !
Xiaobian officially tells you -
It is skill!
Real marketing expert,
Just master one
What everyone thinks is " hidden rules "
You can win all over the world!
Today, this " hidden rule "
It’s going to be exposed by Xiaobian.
Partners, come and see you soon!
In the small series
in fact,
This " hidden rule " is weak,
Very simple -
Keep the customer well,
Establish a long-term good relationship with them.
what?
You ...
Still not mastered?
Customer churn?
Is the order yellow?
It's ok,
Do enough homework,
The same can become a marketing expert!
Â
Â
1 rigid and soft
Â
In the process of maintaining customer relationship, we must listen carefully to the customer and be able to accurately judge what he wants to express. When you encounter a nail, you should also take a peace of mind , not rushing , not waiting for it. For the customer's mistakes and even faults, it is necessary to express tolerance rather than blame, and immediately study and explore together to find solutions for remediation and solution.
Â
2 principle of observance
Â
A person who abides by principles will inevitably win the respect and trust of customers. Because the customer also knows that satisfying a need is not unconditional, it must be done under certain principles. Only if you do this, customers have reason to believe that when you sell products, you also adhere to certain principles, you can rest assured to cooperate and interact with you.
Â
3 mutual benefit
Â
In the process of communicating with customers, some sales people step by step to achieve sales targets, constantly convincing customers to recognize the quality of products or services, accept the price of products or services, etc., but they use in order to achieve their goals. Some methods are not very clever.
Â
4 close distance
Â
Smart salesmen will align the relationship with the sellers because you sell not only a single product, but also the added value of the company's products and the company culture as well as your own personal charm. After turning a simple partnership with a customer into a friend relationship, he will actively sell your product.
5 won word of mouth
Â
Winning the reputation of customers and the industry, your customers will recommend you among most of the friends who are also his peers, then your sales will quickly expand in the continuous sales. The highest level of marketing is to let customers take the initiative to come to you. No matter what industry you work in, you must remember that if you want to develop or make a difference in the industry for a long time, please leave a good reputation in this industry.
Â
6 good beginning and end
Â
There is no end to the sales work. The first time the cooperation is successful is the best time to create the next opportunity. Let each business have a beautiful finishing touch to bring you the same benefits as you re-develop a new customer.
Â
7 tracking and tracking
Â
While doing product sales and service, we also give customers a greeting or blessing on a regular basis, so that customers can always feel the care and thoughtfulness you deserve as a friend. There are many festivals in China. Every time you give a warm greeting and blessing to your customers, you will feel that you are really caring about him, not doing it. Realize your sincerity, you can also get the sincerity and support of customers.
Â
8 strategizing
Â
In the maintenance of customer relationships, you must leave the initiative to yourself, rather than let the customer take your nose, the means to truly maintain customer relationships, is the accumulation of long-term issues with customers, such as holidays SMS greetings, regular phone greetings, regular visits and exchanges, and some local souvenirs.
ARC Advanced Royal Champion , https://www.arcimportcorp.com