When the newly purchased furniture arrives, there will be problems with cracks on the surface and the inability to assemble and use. This is the recent experience of Mr. Li. On August 19th, he purchased a set of furniture worth more than 30,000 yuan in the "A Home Furnishing" store of the International Home Plaza of Xianghe, suspecting its quality problems. Yesterday afternoon, the "A Home Furnishings" store Xing, the store manager said that there may be problems in the logistics chain, resulting in cracks in the goods, etc., not the quality of the product itself, has been arranged for personnel to renew.
Mr. Li introduced that on August 19th, he purchased a batch of furniture in the “A Home Furnishing†store, including double beds, bedside tables, drawing tables and dining chairs, etc., signed a furniture sales contract with the store, and agreed to Delivery on September 30th. “But when the goods were received twice in late September and early October, there were always some problems with these new furniture.†Mr. Li said that he bought a set of furniture for more than ten pieces, and eight of them had problems. “There is a gap between the double bed and the bed. The drawer side panels of the bedside table could not be assembled, the steel pipes of the drawing table were bent, the faces of the three solid wood dining chairs were cracked, and the doors of the sliding wardrobe and the five-door wardrobe could not be pulled. Subsequently, the store divided the problem furniture for Mr. Li several times.
"As long as there is a problem, we will change it in time, but this is not a product quality problem." Yesterday afternoon, on Mr. Li's question about the quality of the product, the "A Home Furnishing" store Xing store manager denied his statement, "may be logistics personnel In the event of negligence in the delivery of goods, the furniture surface has cracks, we have the first time to arrange personnel to deploy and send new products for customers."
Because the second delivery and the subsequent replacement of the goods are in October, later than the contract "September 30", Mr. Li proposed to the store to give all furniture damages.
In this regard, Mr. Xing said that according to the terms of the contract, only the compensation for the time delayed by the furniture was given. "Every one day delayed payment of three thousandths of the paid price, a total of 66 yuan."
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